Returns & Exchanges
At Apothecaryandme, your satisfaction with our botanical beauty products is our priority. If you are not completely happy with your purchase, we offer a 30-day return window for items in their original, unopened condition.
Initiate Your Request
Email our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Secure Your Package
Carefully pack the unused items in their original packaging, ensuring all protective seals remain intact to qualify for a full refund.
Ship to Our Warehouse
Affix the provided shipping label or use a tracked courier service to send your package back to our dedicated returns processing center.
Receive Your Refund
Once our quality control team inspects the items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing